Policies
Last Updated: December 2025

Terms And Conditions

Welcome to Casae. These Terms and Conditions govern your use of our website and services, including purchasing furniture and interacting with our content. By using our website, placing an order, or accessing our services, you agree to comply with these terms. Please read them carefully.

General Use and Acceptance

By accessing or using Casae’s website, you agree to use it only for lawful purposes and in accordance with these Terms. You accept responsibility for maintaining the confidentiality of any account information, including passwords and payment details. Casae reserves the right to suspend or terminate accounts for violations of these Terms.

Orders and Payment

All orders are subject to acceptance by Casae. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity.

Pricing and Payment: Prices are listed in USD and are subject to change without notice. Payment is processed securely at checkout.

Order Confirmation: After placing an order, you will receive a confirmation email. This does not guarantee acceptance, as all orders are reviewed before processing.

Shipping and Delivery: Orders are shipped via trusted partners. Delivery timelines, processing times, and any potential delays are outlined on our Shipping page.

Returns, Refunds, and Liability

Returns and Refunds: Please refer to our Returns Policy for detailed instructions. Refunds are issued using the original payment method once the returned item is received and inspected. Shipping costs are not refundable.

Product Information: Casae strives to provide accurate descriptions and images of our products. Slight variations in color, texture, or dimensions may occur due to photography, display settings, or manufacturing processes.

Limitation of Liability: Casae is not responsible for damages arising from improper use, accidental damage, or failure to follow assembly instructions. Our liability for any claim related to our products or services is limited to the purchase price of the items involved.

Intellectual Property, Privacy, and Updates

Intellectual Property: All content, logos, images, and designs on Casae’s website are the property of Casae and protected by copyright and trademark laws. Unauthorized use is prohibited.

Privacy: Your use of Casae is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Policy Updates: Casae may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website constitutes acceptance of any revised terms.

Questions?

If you have any questions about your order, our customer support team is here to help. Please contact us directly through our chatbot, email, or phone, and we'll assist you promptly.